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Mark Waldman is one of the world’s leading experts on communication, spirituality, and the brain. He is on the faculty at Loyola Marymount University’s College of Business and the Holmes Institute. Mark has authored 12 books, including the national bestseller, How God Changes Your Brain, an Oprah pick for 2012. His research has been published throughout the world and featured in Time, the Washington Post, the New York Times, Forbes, Entrepreneur, Investor’s Business Weekly, and Oprah Magazine. Mark teaches communication, conflict resolution, and productivity-enhancement strategies to schools, corporations, and spiritual organizations. His clients include world-renowned universities, psychological associations, educational institutes, and government/civic organizations. He has appeared on PBS Television and NPR Radio, and he received the Distinguished Speaker award from the Mind Science Foundation.

For more information, please visit markrobertwaldman.com

Speak Briefly, with Compassion and Warmth

There is one piece of wisdom that I believe would make this world a better place to live: “Speak briefly, speak warmly, and fill every sentence with kindness, clarity, and optimism.” We're all bad communicators, but don't realize it. The human brain can only absorb about 5-10 words and recall them with any degree of accuracy. That's one sentence, about 10 seconds. But most people talk for an average of three minutes before pausing. That means that the listener can only recall about 1/20th of what you said, and it is often the wrong 10 words! That's why, when I…

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