The Good, the Bad and the Ugly of Corporate America
This morning I woke from a bizarre dream that seemed so real. In my dream, my husband Darryl and I went to go play miniature golf. I was given a pink ball, but the outer coating of the golf ball was peeling away rendering the ball unusable. When I asked for another ball, the woman at the counter gave me a telephone number and told me I had to call this number to get another one. Reluctantly, I called the number, only to have someone answer the phone, "Hello Zappos- How may I help you?" Obviously I was taken aback,…
